FAQ

Students can apply using the “Self-service machine” or through accessing the “Student Self-service system”. The fee for each application is MOP150.

  • “Student Self-service Printer” is located at Administrative Building 1F, Royal Centre Campus 3rd Floor & Golden Dragon Centre Campus 4th floor.
  • Student Self-service application: Login guidelines: Login ID (Student ID) > Password (TronClass System password) > Role (student) > enter the Verify code > Login. Payment can be settled through WeChat Pay (WeChat Pay is currently available for Mainland students only) or bank transfer. After the payment is settled and confirmation of information, applicants will receive an email (University email) on collection of documents or delivery notice within three days after the application is submitted.

Students can submit a valid student ID copy (front and back side to be copied on the same page using A4 paper) through approaching the Registry or sending the Registry an email (registry@cityu.edu.mo). Please indicate “Application for Higher Education Scholarship-Name and Student ID number” in the email subject. This application is applicable for Macao Local students only and is free of charge.

  • Testimonial: Students are advised to apply using the “Self-service machine” which you can collect the Testimonial immediately. The application fee of MOP150 will be charged using Macau Pass.
  • Proof of payment: Please apply by approaching the Finance Division. Email: fidinfo@cityu.edu.mo.

Note: When submitting an application to the Education and Youth Development Bureau, students should also submit a class timetable or the University Calendar with clearly printed University Logo and University name. The University Calendar can be downloaded by clicking the following: University Calendar.

Mainland students and overseas students can apply for Testimonial for application for “Special Authorization to Stay” upon completion of resumption or extension procedures. The fee for initial application is free and is valid for three months only. Students are therefore required to approach relevant departments to apply for “Special Authorization to Stay” within three months. The method of application is to submit a completed Application form for Testimonials to the Registry or send the Registry a completed form through email (registry@cityu.edu.mo).

Yes. The authorized person should bring along the following documents to collect the testimonials during office hours:

  • A completed Authorization Letter signed by the applicant
  • An ID copy of the applicant
  • The original ID copy of the authorized person

Students can log in to the TronClass System and follow the following procedures to amend by themselves or submit an application.

  • For amendment of address, telephone number, email address etc.: click “App Center” at the upper left corner > click “Student Status Info” > click “Save” upon completion.
  • For amendment of Exit-Entry Permit (EEP), passport or other ID numbers: click “App Center” at the upper left corner > click “Service Application” on the left > select “Amendment of Student Personal Data” and raise an application. Upload the renewed ID copy and click “submit” upon completion.

Note: If students have to amend their names or student types, please bring along the following documents to the Registry during office hours:

  • The original copies of the newest identity documents such as ID card, Exit-Entry Permit, Passport, Household Register etc.
  • Proof of name change (Notarization or Certificate of change of household register issued by government officials) or the original copy of Certificate of cancellation of Household Register.

Students can log in to the TronClass System, click “App Center” at the upper left corner > click “Service Application” on the left > select “Replacement of Student Card”, confirm the Chinese and English Names are correct, choose the Payment Method then click “Submit”. The application fee is MOP200.

Student can log in to the TronClass System, click “App Center” at the upper left corner > click “Service Application” on the left > select “REG.03 Application for Extension of Study Period” and raise an application. Click “submit” upon completion.

Note: According to the “Undergraduate Student Handbook” / “Postgraduate Student Handbook”, students who are unable to complete their studies within the normal study period should file an application with respective Faculties for extension of study period at least 20 working days before a semester commences.

Student can log in to the TronClass System, click “App Center” at the upper left corner > click “Service Application” on the left > select “REG.03 Application for Extension of Study Period” and raise an application. Click “submit” upon completion.

The Certification of Graduation Status issued by the Registry includes information such as the Chinese and English names, Student ID number and admission date, and indicates that the student has completed the programme and fulfilled the graduation requirements. The Registry issues two kinds of Certification of Graduation Status:

  • Certification of Graduation Status (for potential graduates): The certification states that the award of degree is considered by the University Academic Committee. Undergraduates can apply for the certification of graduation status 5 working days after the results are released, while postgraduates can apply for the certification after passing of Oral Defense and revision of Thesis. Students can submit an application through TronClass System and the application fee is MOP150.
  • Certification of Graduation Status (after approval from the University Academic Committee): The certification states that the award of degree has been approved by the University Academic Committee and indicate the expected date of issuing graduation certificate. Students can only apply for this kind of certification after approval from the University Academic Committee. Students can apply by submitting a completed Application form for Testimonials to the Registry or send the completed form to the Registry through email (registry@cityu.edu.mo). The application fee is MOP150.

Students should submit a completed Application form for Deferment of Studies with relevant supporting documents (doctor’s certificate, working certificate or explanation letter) to the Faculty Office through email or in person.

Note: The Deferment period is counted on a semester/an academic year basis and should not exceed two academic years. The University will approve the students’ application based on the supporting documents.

Students should submit a completed Application form for Withdrawal of Study and Caution Fee Refund Application Form with the original copy of the Student ID and other required documents to the Faculty Office through email or in person.

Students who would like to apply for Transfer of Programme should first seek approval from the Faculty that they are transferring from and the Faculty that they would like to transfer to. If both faculties agreed, students should submit a completed Application form for Transfer of Programme to the original Faculty Office in person and settle an administrative fee of MOP500. Students will be asked to settle a transfer fee of MOP 2,500 upon approval of application.

Note: According to the regulations of “Undergraduate Student Handbook”, generally, we only accept applications from Year 1 students, and the applicants must have a cumulative GPA of 2.0 or above.

The above-mentioned application forms can be downloaded from “Downloads”.