Notice of the Electronic Graduation Certificates and Final Transcripts of Academic Records

To provide more user-friendly and efficient services, starting from June 19, 2024, graduates from our university will be able to download their Graduation Certificates and Final Transcript of Academic Record via the TronClass System after 3 working days of The University Academic Committee has approved for the award of the degree. The steps are as follows:

1. Log in to the TronClass System (Not the TronClass App) through the Microsoft Edge browser (formerly Internet Explorer) by laptop or PC.

2.Click the “App Center” button from the top left-hand side.

3.Click “Download Graduation File” icon on the left side.

Notes:

-This service is only available to students graduating from our university starting from June 19, 2024 temporarily. Graduates from previous academic years cannot use this service until further notification.

-Using other browsers may cause malfunction. Therefore, it is recommended to use Microsoft Edge (https://www.microsoft.com/zh-tw/edge/download?form=MA13FJ).

-The electronic files are presented in PDF format. If graduates print these files themselves for submission, transmission, or mailing, please ensure that the addressee accepts this method.

-The Registry only seals (i.e., stamps and seals in an envelope) and mails the original paper certificates printed by our office. Therefore, the self-printed or copied Graduation Certificates and Transcripts by students cannot be used for the above services.

-The electronic Graduation Certificate and Final Transcript of Academic Record is only visible to the student. Therefore, before the original Graduation Certificate is issued, Registry cannot provide sealed, stamped, or mailed copies of the Graduation Certificate and Final Transcript of Academic Record. We apologize for any inconvenience caused.

– Graduates cannot receive the original paper copies at the same time even if the electronic Graduation Certificate and Final Transcript of Academic Record is available to download. After the degree is conferred by the University Academic Committee, the original paper copies will approximately be ready one month later. The collection time will be notified by each Faculty. The original paper versions will not be reissued for any reasons, so graduates are advised to keep them properly.

-For current graduates who still need Certificate of Graduation Status, please refer to the official website of the Registry for application methods, specifically FAQ number 10: https://registry.cityu.edu.mo/en/faq/

Registry

City University of Macau

Email Address: registry@cityu.edu.mo

Office Hours: Mon to Fri 9:00 – 12:45 & 13:45-18:00

(Closed on Saturdays, Sundays and public holidays)